X
My Account | Terms & Conditions Cancellation Policy Accessibility LocalOTA / FDX Network Events Calendar Rental Types Contact Us
Back
Cancellation Policy
Cancellation / Rental Policy
All fishing trips are charged in full at the time of booking and are non-refundable. If you are paying cash you must pay the captain the full amount before boarding the boat.  If the fishing trip is cancelled by the Captain due to bad weather, we will try and re-book your trip for a better day if possible.  If not possible to re-book for another day Big Bear Charter Fishing will issue a Gift Certificate for the full amount to be used at a later date. It is advised to bring jackets and sunscreen on all trips.  All customers are to meet at the dock at Holloway's Marina or Pleasure Point Marina 5 minutes before your scheduled start time. Holloway's Marina is located at 398 Edgemoor Rd. in Big Bear Lake. Pleasure Point Marina is located at 603 lock landing in Big Bear Lake. If you are going to be late you must call the Big Bear Charter Fishing office to let us know so that we may advise the Captain. If you are a No Show this will result in full loss of your entire payment and no refund will be issued.  Any customer arriving to the dock more than 15 minutes after its scheduled start time will be considered a No Show.  Dogs are permitted on Private Charters and you must advise the Big Bear Charter Fishing office in advance if you are planning to bring a dog with you on the trip. All customers fishing that are 16 years old and older must have a valid fishing license to board the boat. Catching fish on your trip is likely but never guaranteed.
Feedback